
CWA Secures New ZeniMax Deal with Big Pay Hikes for QA Staff
May 31, 2025 5:02 PMThe Communications Workers of America (CWA) has announced a significant breakthrough with ZeniMax Media, following a nearly two-year negotiation period. This "historic" tentative contract is hailed as a first for the video game industry, establishing new industry standards that include substantial wage increases, minimum salary protections for QA staff, grievance procedures, and clear crediting policies for their contributions. Moreover, it addresses the implementation of artificial intelligence in the workplace. The contract is seen as a monumental victory for workers, emphasizing the power of collective action in driving change within the gaming industry.
nWhat are the key features of the new contract between CWA and ZeniMax Media?The contract features substantial wage increases, minimum salary standards, protections against arbitrary dismissal, grievance procedures, and clear crediting policies for QA staff. It also includes guidelines on artificial intelligence implementation in the workplace.
nZeniMax Media was acquired by Microsoft in 2021 and is known for popular titles like The Elder Scrolls and Fallout series. The recent push for better working conditions and labor rights in the gaming industry has gained momentum, as an increasing number of developers unionize amid growing concerns over job security and working conditions. This marks a pivotal moment for labor relations in the gaming sector, setting a precedent for future negotiations and contracts across the industry.

Samira Khan
Samira Khan is a narrative enthusiast with a keen eye for storytelling in games. Her literary approach to game criticism examines themes, character development, and plot structure, earning her a following among gamers who appreciate the art of narrating.
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It’s refreshing to see a contract that not only boosts pay but also tackles AI’s role in the workplace—smart move for future-proofing jobs. This could be the domino effect the industry needs to shift from crunch culture to fair labor standards.

Big win for QA teams getting the recognition and pay they deserve—finally some solid ground in an industry that's been shaky for workers. Also love seeing AI guidelines in the mix; hopefully this sets the tone for more studios to follow suit