Square Enix's Kingdom Hearts box art controversy: human error or AI?

Intelligence Summary
- Square Enix clarifies the Kingdom Hearts Collection [I~III] box art controversy, saying the errors were caused by human mistakes, not generative AI.
In short
- Square Enix has said the errors in the box art for Kingdom Hearts Collection [I~III] were caused by human error.
- The box art showed Donald Duck with the wrong number of fingers, sparking confusion and accusations of AI use.
- The original box art has since been replaced with new promotional materials, but details about the specific mistakes remain unclear.
GAME-scanner analysis
The recent controversy surrounding the box art for Kingdom Hearts Collection [I~III] has drawn a lot of attention, especially because it raises questions about how creative work is produced today. Square Enix has stressed that the mistakes in the illustration, such as Donald Duck’s finger count, were not the result of generative AI, but of human error. This is an important distinction, particularly at a time when the gaming industry is increasingly facing accusations of using AI in creative processes. Square Enix’s statement may also be an attempt to ease fan concerns and protect confidence in its artistic process.
What does this mean for players?
For Kingdom Hearts fans, this is an interesting development. Box art is often a game’s first impression, and inconsistencies can affect how players perceive a release. The replacement of the promotional materials could influence perceptions of the game’s quality, especially given the franchise’s long history and high expectations. It is crucial that Square Enix remains transparent about its creative processes to maintain player trust.
Timeline
June 9, 2026: The box art controversy begins when fans notice the inconsistencies.
July 31, 2026: Square Enix confirms the errors were caused by human mistakes, not AI.
October 8, 2026: Kingdom Hearts Collection [I~III] is scheduled to launch on Switch 2.
Related GAME-scanner articles
Sources
Tweet van @arvalisTweet van @arvalisHey so why does donald duck have different numbers of fingers on each hand pic.twitter.com/WGuHxBwZdY — RJ Palmer@Gen Con AS-90 (@arvalis) June 9, 2026
Tweet van @KINGDOMHEARTSTweet van @KINGDOMHEARTSHey so why does donald duck have different numbers of fingers on each hand pic.twitter.com/WGuHxBwZdY — RJ Palmer@Gen Con AS-90 (@arvalis) June 9, 2026