The upcoming hero shooter Concord will require PC players to connect a PSN account for cross-play and progression. Sony initially encountered backlash with a similar requirement for Helldivers 2, but remains firm on this strategy for Concord. Firewalk Studios justifies the decision, emphasizing the importance of cross-play and cross-progression to enhance player experience. Despite the criticism, Sony is unlikely to reverse this requirement as they aim to bring PC and PlayStation 5 players together seamlessly.

Firewalk Studios' director of IP Kim Kreines explains that the necessity for PC players to have a PSN account stems from the importance of cross-play and progression, which are integral parts of the game’s design. This allows both PC and PlayStation 5 players to join together in the game, creating a unified player base and fostering a more connected gaming experience.

Concord is part of Sony's strategy to expand its footprint in live service games, following the steps of other popular titles like Destiny 2, which also requires platform account linkage for cross-play and progression. This approach is becoming a staple for ensuring a seamless gaming experience across multiple platforms.