News Sony 8 May 2026, 13:313 min read

PlayStation and AI: innovation amid falling sales

PlayStation and AI: innovation amid falling sales

Intelligence Summary

  • PlayStation outlines AI plans amid declining PS5 sales and shows how the tech could reshape game development.

PlayStation and AI: innovation amid falling sales

PlayStation, a division of Sony, has recently unveiled its plans around artificial intelligence (AI) and how the technology could improve game development. This comes at a time when PlayStation 5 (PS5) sales have dropped significantly, down 46% compared with the previous year. Even so, Sony’s outlook remains optimistic, especially when it comes to AI-driven efficiencies.

Sales figures and economic pressure

According to the latest quarterly results, Sony sold 1.5 million PS5 units in the fiscal quarter, a sharp decline from 2.8 million units in the same quarter last year. That brings total PS5 sales worldwide to 93.7 million units, but the company is feeling the effects of global economic pressure, which is also impacting other businesses. The price of the PS5 has risen by $200 since launch in 2020 for the cheapest version, which is also contributing to the sales slowdown.

Artificial intelligence in game development

In the context of its AI strategy, Sony Group president and CEO Hiroki Totoki stressed that AI is a powerful tool, but not a replacement for human creativity. During a recent presentation, he said AI should help speed up processes in game development without displacing the creative process. Totoki also said the partnership with Bandai Namco is focused on exploring AI and other forward-looking technologies.

One of the AI tools currently being used by development teams such as Naughty Dog and San Diego Studio is 'Mockingbird', which generates facial animations based on captured performance data. The technology significantly speeds up the animation process by saving time on manual tasks.

Impact of AI on PlayStation Studios

Sony Interactive Entertainment president Hideaki Nishino emphasized that AI use within PlayStation studios should help create richer game worlds and gameplay. For example, the recent remastered version of 'Horizon Zero Dawn' used AI tools to model protagonist Aloy’s hair by turning footage of real hairstyles into detailed 3D models.

Nishino said AI is also being used in the visual upscaling technology known as PlayStation Spectral Super Resolution (PSSR), which has recently benefited titles such as 'Saros' and 'Ghost of Yotei'. In addition, the use of AI-driven payment systems has helped Sony generate more than $700 million in extra revenue through more efficient payment transactions.

Timeline

  • 2026-05-08: PlayStation announces a collaboration with Bandai Namco on a generative AI initiative.

  • 2026-05-08: Sony shares details on its use of AI and stresses that technology is not a replacement for artists.

  • 2026-05-08: PS5 sales fall by nearly 50% as Sony discusses its AI ambitions, including new hair technology.

Future outlook

Despite the steep drop in PS5 sales, Sony’s outlook for AI remains promising. The company aims to develop personalized recommendations for games and accessories using machine learning. This could make curation and recommendations more important across the gaming industry, especially as AI makes game development more accessible.

These technologies could help improve the overall gaming experience and broaden diversity, while keeping human creativity at the center of content creation. Whether these innovations, combined with improved sales strategies, will help Sony maintain its market share remains to be seen.

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